Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

A powerful 7.2 magnitude earthquake hit Haiti on Saturday 14 August. TSF deployed a team from its headquarters to provide humanitarian assistance in the affected area.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

After the hurricane, the most affected cities of Jérémie and Les Cayes were deprived of contact with the outside world. TSF teams were on hand to provide the essential communications to rescue teams and residents.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

The northern suburbs of Bangkok are under water. TSF evacuated its regional base and set up telephony operations in neighborhoods where the network had been affected.

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

TSF developed an information system to facilitate pregnant women's access to malaria treatments on the Burmese border.

The heavy rains in the autumn of 2010 caused major floods in southern Thailand and northern Malaysia. A TSF team deployed to the Hat Yai province, where water levels had reached 3m, to assess the state of communications networks. TSF supported relief efforts as well as the local population.

The 2010 earthquake in Haiti is a humanitarian crisis that remains engraved in the memories of people across the globe. With more than 220,000 fatalities, and over 1 million people left without a roof over their heads, relief efforts were titanic. With the support of the European Civil Protection and Humanitarian Aid Operations body (ECHO), TSF provided satellite telecommunications support for the humanitarian response community, including the government and the United Nations, whilst working to provide communications services for thousands of families.